Heavy Rental Coordinator

Quinn is hiring a Heavy Rental Coordinator in City of Industry, California.

The Heavy Rental Coordinator rents & maintains Caterpillar products to maximize profit; effectively services the rental needs of current and prospective customers of large earthmoving and small Caterpillar line.

Starting wage will depend on experience and education. $21.06 - $26.11

Essential duties and responsibilities of the Heavy Rental Coordinator include the following. Other duties may be assigned.

• Rental customer service activities: take calls, answers questions, quotes rates.
• Be familiar with configuration and application of Cat equipment in fleet
• Assists customers choosing correct equipment size, mix, and model for application and jobsite requirements.
• Promotes the use of Caterpillar products for all rental needs.
• Maintains proactive / creative posture to increase rental activity and profitability.
• Ensures accurate and timely rental transactions: agreements, invoicing, insurance verification, credit checks, payment terms, etc.
• Coordinates with Transport to facilitate equipment to customers.
• Coordinates / schedules Inbounds and maintenance & repairs with Service Department; monitors repair status and costs.
• Works with Service Department to ensure equipment abuse by customers are identified and billed accordingly.
• Updates rental transactions and related information into IRental database: signed agreements and update overdue rental contacts.
• Reviews rental equipment check-in / check-out prior to billing.
• Investigates and resolves customer problems with equipment deliveries, repairs, billing, and related logistics.
• Makes recommendations to management regarding changes in the rental fleet mix and equipment needs to maximize revenue.
• Assists outside Sales Representatives as necessary.
• Advises management of significant competitive sales and rental activities.
• Represents Quinn Company in a professional manner that promotes the goals and values set forth by Quinn Company and the Caterpillar organization.

Five years’ experience as a rental coordinator or related experience, certificate of completion or AA/AS degree from a community college or technical school or equivalent combination of education and experience.

Quinn is an Equal Opportunity Employer M/F/V/DV
Quinn Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, all applicable veteran status or disabled veteran status. Quinn Group, Inc. has established an Affirmative Action Plan to promote the employment and advancement of members of those covered groups identified by statute and regulations, including minorities, women, qualified disabled individuals and all Veterans and disabled Veterans

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