Manager - Sales Operations & Merchandising

Quinn is hiring a Manager - Sales Operations & Merchandising.

The Manager will manage the Sales Operations & Merchandising Department providing strong leadership and supervision.  This includes supervising efficient sales operations areas, including: inventory control, Caterpillar support, and financial and deal merchandising. 

Salary will depend on experience and education. Pay range $81,000 - $115,000

Essential duties and responsibilities for the Manager - Sales Operations & Merchandising include the following. Other duties may be assisgned

• Grow machine market share through growth plans constructed between Quinn and Caterpillar.
• Lead efforts on machine inventory: forecasting, placing orders, and ensuring inverntory turns meet goals.
• Support sales and marketing Team to co-develop machine sales strategy.
• Partner with Regional Sales Managers and salesman on execution of buisness.
• Develop strong relationships with Quinn and Caterpillar team members.
• Deploy machine sales rep scorecards, initiatives and key metrics.
• Harness competetive intellgence for usage to grow market share.
• Achieve sales and marketing operational excellence by leveraging company resources and external buisness partners.
• Demonstrate leadership skills to motivate,develop and retain a high performing work group.
• Travel and make regular visits to branch locations and customers.
• Demonstrate and promote Quinn Company core values of Intergrity, Teamwork, Respect, Relationships, Quality and Service.

Additional Responsibilities:

• Proficient use of Quinn, Caterpillar, Caterpillar Financial, and allied product procedures and systems.
• Develop and maintain relationships with outside lenders beyon CAT Finance.
• Communicate with proper individuals to clarify instructions or discuss scope of progress of a sale.
• Lead company sales training and development efforts for the Machine buisness.
• Perform other related duties as assigned.

Key Performance Metrics

• Planned Activity Rate, Participation Rate, and Market Share.
• Financial Market Share.
• Inventory Turns.
• New Customer Contribution & Marketing Run Rate.

Manager - Sales Operations & Merchandising Competencies

Ethics - Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values; Supports affirmative action and respects diversity.

Strategic Thinking - Understands business unit goals and objectives. Develops HR solutions and strategies in partnership with business unit to support organizational objectives and to take advantage of developing opportunities and changing market conditions; Displays willingness to make decisions; Includes appropriate people in decision-making process; Makes timely decisions.

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things; Works well in group problem solving situations; Uses reason even when dealing with emotional topics; Manages difficult or emotional customer situations; Responds promptly to customer and employee needs; Solicits employee feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings; Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Able to read and interpret written information.

Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities; Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals; Uses time efficiently; Sets goals and objectives; Develops realistic action plans.

Initiative - Undertakes self-development activities; Looks for and takes advantage of opportunities; Asks for and offers help when needed; Looks for ways to improve and promote quality; Applies feedback to improve performance.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Supervisory Responsibilities

Directly supervises employees in the Sales Marketing Development department as assigned. Is responsible for the overall direction, coordination, and evaluation of this unit.  Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor's degree from a four-year college or university in Business Administration or related field; five to ten years of hands-on experience or equivalent combination of education and experience.

Language Skills

Ability to communicate in writing clearly and effectively.  Ability to write routine reports and correspondence.  Ability to speak effectively with customers or employees of organization.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk and talk or hear.  The employee frequently is required to stand.  The employee is occasionally required to sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and outside weather conditions.  The employee is frequently exposed to wet and/or humid conditions, extreme cold, and extreme heat.  The employee is occasionally exposed to risk of electrical shock and vibration.  The noise level in the work environment is usually moderate.

This description describes only the general nature and level of work encompassed by this job. This description is not a comprehensive listing of all responsibilities, duties, and skills of employees at this level.

Quinn is an Equal Opportunity Employer M/F/V/DV

Quinn Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, all applicable veteran status or disabled veteran status. Quinn Group, Inc. has established an Affirmative Action Plan to promote the employment and advancement of members of those covered groups identified by statute and regulations, including minorities, women, qualified disabled individuals and all Veterans and disabled Veterans  

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