Regional Collections Manager

Quinn offers a dynamic, fast-paced work environment with exciting growth potential. We believe in rewarding exceptional performance and offer competitive wages, profit sharing, 401k match, plus a complete benefits package.

The Regional Collections Manager – Rental Division directs and coordinates activities of monitoring customer credit accounts, and collecting delinquent accounts of customers by performing the following duties personally or through subordinate employees.  This position oversees a team of collection staff members tasked with increasing the percentage of successful repayments for rental services provided.

Starting wage will depend on experience and education. $80,000 - $90,000

Essential duties and responsibilities include the following:

• Provide coaching of sound collections methods and tactics to direct reports. At the same time, utilize those methods and tactics to maximize collections efforts.
• Review and evaluate delinquent accounts, determining appropriate actions to be taken in accordance with company policies and legal requirements.
• Communicate with customers regarding their outstanding debts, negotiating payment plans, settlements and or other resolutions.
• Coordinate and maintain credit meetings throughout all levels of the business. Includes preparation and formulation of status notes and proper follow-up of action items.
• Develop relevant reports on an ongoing or ad-hoc basis related to collections.  These reports will be designed to target and improve collections efforts.
• Review collection reports to ascertain status of collections, balances outstanding and to evaluate effectiveness of current collection policies and procedures.
• Establish credit limitations on customer accounts and handle special credit arrangements and deviations from standard terms of payment.
• Work closely with the Credit Support Manager to ensure all lien rights are preserved for the company per California Law.
• Audit delinquent accounts considered to be uncollectible to ensure maximum efforts have been taken before assigning bad debt status to account.
• Assign responsibility for investigation of fraud cases, possible legal action, collection for worthless checks and delinquent bills.
• Coordinate with others, including personnel in company branches and credit card companies, to exchange information and update controls.
• Submit delinquent accounts to attorney or outside agency for collection.
• Oversee preparation and delivery of management reports on the status of Accounts Receivable.
• Assist management in the formulation of credit policies.
• Perform other duties as required or assigned.

Bachelor's degree from four-year college or university and five to eight years related experience and/or training, inclusive of at least three years at a management/supervisory level; or equivalent combination of education and experience.  To perform this job successfully, an individual should have knowledge of all Microsoft Office Programs, in particular Excel, and be proficient in their usage.

Quinn is an Equal Opportunity Employer M/F/V/DV

Quinn Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, all applicable veteran status or disabled veteran status. Quinn Group, Inc. has established an Affirmative Action Plan to promote the employment and advancement of members of those covered groups identified by statute and regulations, including minorities, women, qualified disabled individuals and all Veterans and disabled Veterans.

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