Regional Dispatch Supervisor

Quinn Company, your local Caterpillar store, is hiring a Regional Dispatch Supervisor in Santa Maria, California.
Quinn Company is a Caterpillar dealership founded in 1919. The company sells, services, and rents a full line of new and used construction, agricultural, and material handling equipment, diesel and natural gas engines.
As a Caterpillar Dealership, Quinn Company enjoys a unique ability to be a nimble company with entrepreneurial spirit and leverage the global reach and support of a Fortune 50 company… local and global at the same time.
Quinn Company ranks among the top performing Caterpillar Dealers in the world. This competitive, performance based drive is the foundation of the company’s culture.

Supervise the Company’s transportation functions within a defined geographic region. Dispatch transportation assets to ensure efficient and responsive customer service. Comply with company, state, and federal DOT guidelines. 

Starting wage will depend on experience and education. $68,640 - $81,319

Essential duties and responsibilities include the following. Other duties may be assigned.

•Ensure prompt and accurate delivery/pick-up of all assigned equipment moves for Quinn Group business units.

•Manage and coordinate equipment movement through the use of applicable transportation and rental software.

•Plan, assign and direct workflow.

•Evaluate and implement changes for staffing levels and work schedules.

•Communicate with customers/employees to research and resolve transportation problems/issues. 

•Manage and control outside equipment hauling frequency and employee overtime expenses.

•Allocate transportation expenses to appropriate departments.

•Schedule appropriate training for assigned workforce.

•Ensure employees’ timely completion of assigned online training programs (i.e. Pure Safety, Dealer Performance Center, etc.).

•Ensure drivers comply with 90 day Biennial Inspection of Terminals requirements (BIT inspections).

•Verify drivers’ daily submission of log books and vehicle inspection reports. 

•Ensure drivers adhere to regularly scheduled delivery vehicle maintenance intervals and meet Company and DOT standards/regulations.

•Collect inspection documents from drivers and submit to appropriate departments.

•Maintain a self-improvement training program; remain current on Company policies and applicable DOT requirements. 

•Maintain and promote a safe work environment. Ensure any employee accidents/injuries are reported and documented promptly.

•Evaluate employee performance; perform PADS reviews on all direct reports in a timely manner.

•Conduct timely EOS feedback meetings with employees and develop Action Plans based on results.

•Demonstrate and promote Quinn Company core values of Integrity, Teamwork, Respect, Quality and Service. Create an environment that inspires a commitment to excellence, self & company respect, loyalty and trust.

•Align, partner, and collaborate with assigned HR representative to proactively manage employee relations and support/develop business unit objectives.

•Visit each branch within assigned region a minimum of three times a year.

Supervisory Responsibilities

Directly supervises transportation employees in assigned region. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Two year College degree/certificate (AA or AS) and three years of related industry experience or equivalent combination of education and experience.

Quinn is an Equal Opportunity Employer M/F/V/DV

Quinn Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, all applicable veteran status or disabled veteran status. Quinn Group, Inc. has established an Affirmative Action Plan to promote the employment and advancement of members of those covered groups identified by statute and regulations, including minorities, women, qualified disabled individuals and all Veterans and disabled Veterans  

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